The Pertamina Way
At the bottom, it says:
As Indonesia's national oil and gas company, Pertamina has been a careful custodian of the country's rich natural resources, helping develop the lives of millions of people and establishing the company as a pillar of the nation.
To continue demonstrating its commitment to Indonesia's national development, Pertamina is striving to improve its operational performance and to build a corporate culture that is clean, confident, customer-focused, and competitive.
Customer focused. Right. Let's get to it then.
The customers are waiting :
Photo is linked from blontypix. Thank you.
More on the kerosene shortage:
 Planet Mole - Kerosene Shortage: Bandar Lampung, Sumatra, Indonesia
 Tempo Interaktif - Minyak Tanah Langka Di Solo
 Tempo Interaktif - Minyak Tanah Langka di Jakarta Barat
 Antara News - Pertamina should assume responsibility for kerosene shortage: house speaker
 Media Indonesia - Kelangkaan Minyak Tanah Rugikan Sektor UKM
 Media Indonesia - Kelangkaan Minyak Tanah Terus Berlanjut
 Media Indonesia - Antrian Minyak Tanah di Jakarta Masih Terjadi
 Media Indonesia - Kelangkaan Minyak Tanah Meluas di Tangerang
 Media Indonesia - Warga Bekasi Masih Antri Minyak Tanah